More Than a Pet Sitter.
A True Animal Professional.
Carol Wall is the founder and sole caregiver behind Kisses Included Animal Care Services — a Walnut Creek-based sole proprietorship built on a lifetime of love for animals and a career of professional excellence.
With an extensive background spanning paralegal work, certified event planning, 12 years with special needs animals, and a natural gift as an empath, Carol brings a rare combination of professional rigor and genuine compassion to every client relationship.
Our Mission
"To provide the most exclusive, personalized, and compassionate animal care available — treating every pet as if they were my own, and every family as if they were my neighbors. One family at a time. Always."
— Carol Wall, Founder
Credentials & Expertise
Carol's diverse professional background means your pets receive care that is both deeply compassionate and rigorously professional.
Certified Meeting & Event Planner
Professional organizational excellence applied to every client engagement.
12+ Years Special Needs Animal Care
Extensive experience with animals requiring specialized attention, medication, and behavioral support.
Licensed, Insured & Bonded
Full professional liability coverage. Your home and pets are protected.
Empath & Animal Advocate
A deep, intuitive connection with animals that goes beyond professional training.
Pest Control Operator
Certified knowledge of safe pest management — keeping your home and pets safe.
Environmental Steward
A commitment to sustainable practices and giving back to the planet.
The Exclusive Approach
Kisses Included is not a pet sitting platform. It is a personal service. Carol works with one family at a time — meaning your pet receives undivided attention, not shared care.
Every new client begins with a complimentary Meet & Greet — a chance for Carol to meet your pet, understand their personality, learn their routines, and ensure the relationship is the right fit before any booking is made.
This is not just a job. It is a calling. And every animal that comes into Carol's care is treated with the same love, respect, and attention she gives her own beloved animals.
Our Philanthropic Commitment
A portion of every booking made through Kisses Included goes directly toward global animal welfare, humanitarian, and environmental improvement causes.
When you choose Kisses Included, you are not just investing in exceptional care for your pet — you are contributing to a larger mission of compassion for all living beings and the planet we share.