About

The person who'll be with your animals

Kisses Included is small on purpose. Your pets are cared for by one familiar person, not a rotating team — and that includes dogs, cats, exotics, horses and livestock alike.

Meet the owner

Carol Ellen, owner of Kisses Included, standing with a grey horse

Carol Ellen

Owner · Lifelong animal handler, lover, midwife and advocate

Started the business in 1997 and has looked after Bay Area dogs ever since — one family at a time, with a photo home every evening.

The founder's story

A life lived alongside animals

From rescuing frogs and lizards as a child, to showing Standard Schnauzers at AKC events by age 10, to riding her beloved mare April's Landing to multiple championships — Carol's life has always been intertwined with animals.

Kisses Included Animal Care is the fulfillment of a lifelong passion: loving, expert, personalized care, where reliable care steps in when you can't be there.

  • A deep, instinctive connection with animals
  • Lifelong equestrian experience
  • AKC showing experience since age 10
  • A lifetime of devotion to compassionate pet care

Licensed, insured, with references

West Coast and beyond, since 1997

Vet on call 24 hours

One family at a time, always

Giving back

A portion of every booking goes to global animal & environmental causes

Work with us and we will donate to a cause close to your heart.

Certified Professional Animal Care Provider (CPACP)

Formally certified in professional animal care — bringing the highest standard of expertise to every engagement.

Lifetime of special needs animal care

A lifetime of experience with animals requiring specialized attention, medication, and behavioral support.

Insured

Full professional liability coverage. Your home and pets are protected.

Empath & animal advocate

A deep, intuitive connection with animals that goes beyond professional training.

Pest control operator

Certified knowledge of safe pest management — keeping your home and pets safe.

Environmental steward

A commitment to sustainable practices and giving back to the planet.

How it works

Love & adventures

Every great relationship starts with a hello. Here's how the journey from first meeting to lasting care unfolds.

  1. Step 1

    The meet & greet

    It all begins with a complimentary, no-obligation visit. Carol comes to your home, meets your pet on their own turf, and takes the time to understand their personality, routines, and any special needs. No pressure — just a chance to get to know each other.

  2. Step 2

    The care plan

    Feeding, medication, walks, quirks and comfort rituals all get written down, so your pet's day looks exactly like it does when you're home.

  3. Step 3

    Love & adventures

    Walks, play, training reinforcement and plenty of affection — one family at a time, so your pet is never one of a crowd.

  4. Step 4

    Proof they're fine

    Photos and a short note every day, so you can relax and actually enjoy being away.

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